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Frequently asked questions

GENERAL

Who should use Sunzee?


SunZee has been developed for anyone participating in outdoor activities, including sailing, skiing & snowboarding, kayaking, Stand Up Paddle-Boarding (SUP), hiking, kids at summer schools, and anyone working outside. You can use SunZee capsules with or without the wristband.




Will Sunzee fit my wrist?


The SUNZEE Wristband has two sizes - L/M and M/S. The large size will fit all adults and the M/S size will be a good fit for all kids under 13 as well as women with slight wrists.

Check the images below to see how SUNZEE fits people with different wrist size.

If you buy SunZee and it does not fit - no worries, we will be happy to exchange it.




Recommended direction to wear Sunzee?


We designed SunZee so people can wear it in any direction. We have noticed that most people find it most comfortable to wear SunZee with the cream exit hole facing outwards and use their thumb to squeeze out the cream, while collecting it with their index finger.




Do I need the secure clip?


SunZee comes with a secure clip that can be removed by the user. SunZee can be used with or without the secure clip. In most cases, the secure clip is not necessary. For extreme sport, we advise that you use the secure clip, so the wristband won’t accidentally fall.




Is Sunzee waterproof?


Both the wristband and the capsules are waterproof. The capsule is sealed until you start using it. After the seal is broken, the pressure inside the liner that holds the cream inside the capsule won’t let water in.




How do I change the capsules?


Easy, simply pull the empty capsule out and insert a fresh capsule in.




How to clean Sunzee?


The SUNZEE wristband is made of silicone. To clean it, simply take the capsule out and wash the wristband.





CAPSULES & SUNSCREEN

What sunscreen is inside the capsules?


The sunscreen used in SUNZEE is specially formulated for outdoor activities: it offers Broad-Spectrum UVA & UVB Protection, 50 SPF, is Chemical Free, Paraben Free, Very Water Resistant (80 minutes), does not burn the eyes, and does not make the hands slippery. The sunscreen has received top ranking from EWG.




What are the sunscreen active ingredients?


The sunscreen we selected for SUNZEE capsules is totally free from chemical UV filters. The active ingredients are: Titanium Dioxide (7.1%) Titanium Dioxide is a naturally occurring mineral that provides additional coverage to block UVA and UVB rays to further reduce UV damage to the skin. Zinc Oxide (3.5%) An inorganic compound that provides the full protection against UVA/UVB range. Our zinc oxide is a naturally sourced mineral that forms a physical barrier on the skin to block and deflect the sun’s harmful UV rays away from the skin.




How often should I reapply the sunscreen?


In general, sunscreens that claim to be “water-resistant” must state on the label whether they remain effective for 40 or 80 minutes. After that, your skin is vulnerable to harmful UV rays. So… Reapply, reapply, reapply. All sunscreens should be reapplied at least once every two hours, but reapply more frequently when swimming or sweating. When your water-resistant sunscreen reaches the end of its effectiveness, either 40 or 80 minutes, reapply. Add a fresh coat after every towel-dry.




How much sunscreen does each capsule hold?


Each capsule contains 2.7 ml of high quality sunscreen, which is enough for 2 applications of sunscreen to fully cover an adult's face (in fact, most people apply half the amount needed to actually get the sunscreen SPF that is written on the bottle. So if we weren't aiming to educate people to reapply correctly, we could have said that each capsule contains more than 2 doses of sunscreen).




Can I use Sunzee sunscreen on my body?


Of course you can. However, we at SunZee recommend that people wear a long sleeve shirt or a rashguard and a hat when they are active under the sun. That's what we do. SunZee has been developed as a solution for protecting the face from UV radiation while doing what you love. If you have forgotten your long sleeve shirt, you can, for example, use the capsule to cover your face and your arms once.




Can i refill the capsule myself?


The capsules are not refillable. After examining many solutions we realized that refilling your own capsules will make for a very unsatisfying user experience: ● You will have to wash the empty capsule to clean it from the remaining sunscreen and from some sand, dirt and salt. ● Refilling the capsule with fresh sunscreen will most certainly become a messy experience. ● The capsule itself will lose its reliability over time.




What are the capsules made of?


The capsules are made of Polypropylene shell, and inside it a liner containing the cream.




Can I apply the sunscreen on wet skin?


It is important to reapply sunscreen on dry face to let it absorb the best. If you ski, snowboard, sail, SUP, hike, kayaking, hang at the beach, or at school, you can find times when face is dry to reapply.

Since we ourselves are surfers and could benefit from Sunzee while in the water, it was important for us to find a sunscreen that will be light enough to be easily squeezed out of the capsule, yet thick enough so it will not wash off easily when applied on semi-wet skin.


Our best practice: Most surfers catch between 10-15 waves in an hour of a good session, which means that they usually wait in the lineup for several minutes before catching the next wave.

When it is time to reapply sunscreen, don’t do it immediately when getting back to the lineup. Wait for several minutes and let your face dry a bit by the sun and the breeze. Then apply the sunscreen. In most cases it will take a few more minutes before you catch the next wave, which will allow the sunscreen to be absorbed by your skin.

We plan to offer in the future a variety of capsules with different sunscreens, so you can choose the one that best suits your activity and preferences.




How do I know when the capsule is empty?


The capsule was designed to keep the lever all the way down when it is empty. Simply pull the capsule out of the wristband and the lever will indicate if the capsule is new, half full, or empty.




Are the capsules recyclable?


Yes. The capsules are made of the recyclable Polymer, Polypropylene, and are totally free of aluminum and other heavy metals.




Is the sunscreen reef safe?


Yes it is. The sunscreen that we've selected for our capsules is free from UV chemical filters and from parabens. Also, we designed the capsules so that the user will not have to tear it up or open a tab and be left with something in his hand to throw in the water. And most important - We at SUNZEE urge people to wear a long sleeve shirt or a rashguard and a hat when they are active under the sun. That's what we do. SUNZEE has been developed as a solution for protecting the face from UV radiation while doing what you love. To protect the reef (and yourself) try wearing protective clothes and only use the small amount of sunscreen needed to protect your face.





BEING SUN SMART

What sunscreen should I use?


The American Academy of Dermatology recommends everyone use sunscreen that offers the following: Broad-spectrum protection (protects against UVA and UVB rays) SPF 30 or higher Water resistance A sunscreen that offers the above helps to protect your skin from sunburn, early skin aging and skin cancer. However, sunscreen alone cannot fully protect you. In addition to wearing sunscreen, dermatologists recommend taking the following steps to protect your skin and find skin cancer early: Seek shade when appropriate, remembering that the sun’s rays are strongest between 10 a.m. and 2 p.m. If your shadow is shorter than you are, seek shade. Wear protective clothing, such as a long-sleeved shirt, pants, a wide-brimmed hat and sunglasses, when possible. Use extra caution near water, snow and sand as they reflect the damaging rays of the sun, which can increase your chance of sunburn. Get vitamin D safely through a healthy diet that may include vitamin supplements. Don’t seek the sun. Avoid tanning beds. Ultraviolet light from the sun and tanning beds can cause skin cancer and wrinkling. If you want to look tan, you may wish to use a self-tanning product, but continue to use sunscreen with it. Check your birthday suit on your birthday. If you notice anything changing, itching or bleeding on your skin, see a board-certified dermatologist. Skin cancer is highly treatable when caught early.








When should I use sunscreen?


Every day if you will be outside. The sun emits harmful UV rays year-round. Even on cloudy days, up to 80 percent of the sun’s harmful UV rays can penetrate your skin. Snow, sand, and water increase the need for sunscreen because they reflect the sun’s rays.




What is the difference betwenn UVA and UVB?


Sunlight consists of two types of harmful rays that reach the earth - UVA rays and UVB rays. Overexposure to either can lead to skin cancer. In addition to causing skin cancer, here’s what each of these rays do: UVA rays (or aging rays) can prematurely age your skin, causing wrinkles and age spots, and can pass through window glass. UVB rays (or burning rays) are the primary cause of sunburn and are blocked by window glass. The United States Department of Health & Human Services and the World Health Organization’s International Agency of Research on Cancer have declared UV radiation from the sun and artificial sources, such as tanning beds and sun lamps, as a known carcinogen (cancer-causing substance). There is no safe way to tan. Every time you tan, you damage your skin. As this damage builds, you speed up the aging of your skin and increase your risk for all types of skin cancer.




How do FDA sunscreen guidelines affect my sunscreen?


Thanks to a 2011 FDA ruling, sunscreen labels now provide you with more information about what type of UV protection a sunscreen offers and what a sunscreen can do. On the label, you’ll see whether the sunscreen: Is Broad Spectrum, which means the sunscreen protects against UVB and UVA rays and helps prevent skin cancer and sunburn. Has an SPF of 30 or higher. While SPF 15 is the FDA's minimum recommendation for protection against skin cancer and sunburn, the AAD recommends choosing a sunscreen with an SPF of at least 30. Has a Skin Cancer/Skin Aging Alert in the Drug Facts section of the label, which means the sunscreen will only prevent sunburn and will NOT reduce the risk of skin cancer and early skin aging. Is Water Resistant (effective for up to 40 minutes in water) or Very Water Resistant (effective for up to 80 minutes in water). This means the sunscreen provides protection while swimming or sweating up to the time listed on the label. Sunscreen manufacturers now are banned from claiming that a sunscreen is "waterproof" or "sweat proof," as the FDA has determined that those terms are misleading. Even when using a water-resistant sunscreen, you should reapply after getting out of the water or after sweating.





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(E) info@sunzeesa.co.za
(T) +27 82 570 9072
(T) +27 83 291 3383
Johannesburg, South Africa
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©Sunzee. Made with love in Israel. Now in South Africa.